joya line Privacy Policy —
Your Information Is Safe With Us

1 Introduction & Policy Purpose

Welcome to joya line. This Privacy Policy This outlines what information we collect, why we collect it, and how it is used. By accessing joyaline.org or creating an account, you agree to the terms of this Privacy Policy.

We believe transparency is the foundation of trust. That is why joya line's Privacy Policy Written in plain, clear language so you know exactly what we do and don't do with your information. Our goal is to ensure you have full control over your personal data.

2 What Types of Information Are Collected

Joya line collects two types of information: what you provide directly, and what is automatically gathered from your usage patterns.

Information You Provide:

• Full name, date of birth, and gender.
• Email address and mobile number.
• Residential address.
• National ID, passport, or other KYC documents.
• Payment details — bKash, Nagad, Rocket, or bank account information.

Automatically Collected Information:

• IP address and device type.
• Browser and operating system information.
• A log of your activity on the platform.
• Usage patterns collected via cookies and tracking technologies.
• Game history and transaction records.

3 Purpose of Data Use

Joya line uses your information for specific purposes. The table below provides a summary of the key purposes:

Types of Data	Purpose of Use	Retention Period
Name, email, mobile number	Account Registration & Communication	For as long as the account remains active
KYC Documents	Identity Verification & Legal Obligations	5 years after closure
Payment Information	Deposit & Withdrawal Processing	As required by law
IP & Device Information	Fraud Prevention & Security	1 Year
Game History	Dispute Resolution & Analytics	3 Years

Your information is never used beyond the purposes stated above. joya line places the highest priority on protecting your personal data.

4 Data Sharing Policy

Joya line does not sell your personal information or share it with third parties for marketing purposes. However, your information may be shared in the following limited circumstances:

• Payment Providers: Payment providers such as bKash, Nagad, and Rocket receive only the information necessary to complete a transaction.
• KYC Verification Service: Limited data may be shared with approved third-party companies solely for identity verification purposes.
• Legal Obligations: Information may be disclosed in response to a court order, regulatory directive, or a lawful request from a law enforcement authority.
• Business Transfers: In the event of a change in ownership of joya line, information may be transferred to the new owner, subject to the terms of this policy.

5 Cookie Policy

Joya line uses cookies on its website to enhance your experience. Cookies are small text files stored in your browser. We primarily use four types of cookies:

• Essential Cookies: For login sessions and security — the site cannot function properly without these.
• Performance Cookies: To analyze which sections of the site are used most.
• Functional Cookies: To remember your language preference and other settings.
• Marketing Cookies: To show relevant promotions — you may opt out at any time.

Cookies can be controlled or deleted through your browser settings, though this may limit some site functionality.

6 Our Data Protection Measures

Joya line follows the highest industry standards to protect your information. Our security measures include:

• For all data transfers TLS 1.3 Protocol usage.
• Of stored data AES-256 Encryption.
• Two-factor authentication (2FA) available.
• Regular Security Audit and Penetration Testing.
• An automated system for detecting suspicious login attempts.
• Data backup and rapid recovery measures.

7 Protection of Minors' Data

Joya line strictly prohibits registration by anyone under 18 years of age. If we become aware that a minor has created an account, that account will be immediately closed and any collected information will be deleted.

Our Privacy Policy we do not knowingly collect any information from individuals under the age of 18. If you believe a minor has registered on our platform, please contact the support team immediately.

8 International Data Transfers

As joya line is an international platform, your information may in some cases be processed or stored on servers in other countries. For any international data transfer, we ensure that adequate data protection measures are in place in the destination country.

For international data transfers, we use appropriate agreements and safeguards to ensure your information remains protected under this Privacy Policyis protected under.

9 Data Retention Period

Joya line does not retain your information longer than necessary. The general policy is:

• All information is retained for as long as the account remains active.
• Financial and KYC information retained for legal requirements after account closure 5 Years retained until.
• Marketing and analytics data is generally 1 Year deleted thereafter.
• Specific information may also be deleted earlier at your request, provided there is no legal obligation to retain it.

10 Third-Party Links & Services

Joya line's platform may occasionally reference third-party game providers or services. These external services have their own privacy policies, and joya line is not responsible for them.

We recommend reading the privacy policy of any third-party service before using it.

11 Policy Changes & Updates

Joya line reserves the right to update this Privacy Policy reserves the right to update this policy at any time. You will be notified in advance of any significant changes via your registered email or through an in-platform notification.

Continued use of the platform after any changes will be considered acceptance of the updated Privacy Policy. The date of the latest version will always be shown at the top of this page.

This policy was last January 2026Updated on.